How can I manage my domains?

You can manage all of your domains registered through us from your client area. 

Step 1: Go to: https://manage.christianwebhost.com/ or click the "Login" button located at the top right of our website. Unless you change them, your login details are the email address and password used when the account was created.

Step 2: Once logged in, click the Domains block to access your domain manager. 

Step 3: Once the domain manager is loaded, you will see a list of your domains and their current status.

  • SSL status (the lock icon)
  • Expiry date (Next Due)
  • Auto Renew status
  • The domain status
  • A menu icon that will show a quick access drop-down menu.

To the left of the domain list, you will see the Actions menu. From here, you can:

  • Renew your domains
  • Register a New Domain
  • Transfer in a Domain from a different registrar
  • Purchase an SSL Certificate for your domain if you currently do not have one installed (the red lock icon will indicate any domains that are not SSL-protected).
  • If you click the box to the left of any of your domains, you will then see the Bulk Actions menu at the bottom of your screen. This will enable you to update multiple domains simultaneously.

Step 4: Clicking the bar for any domain will take you to the management page for that domain. You can click anywhere on the bar, except the actual domain name, as that will take you to the domain’s website.

You will see the Manage menu on the left with several options for this domain:

  • Auto-renew: Set your domain to automatically renew on the due date (this requires an up-to-date payment method).
  • Nameservers: Update your domain nameservers.
  • Registrar Lock: Lock your domain to prevent any potential attempts to transfer it without your knowledge (this setting should always be enabled, unless you are preparing to transfer a domain).
  • Addons: Browse and purchase additional domain services.
  • Contact information: Update and maintain your domain contact information (your contact information must be up to date).
  • Private Nameservers: Create custom nameservers for your domain.
  • Get EPP Code: An EPP code is required to transfer your domain to a different registrar. Depending on which registrar your domain is registered with, the EPP code may either be displayed here or emailed to the email address listed in the domain admin contacts (not the client area email address).

There is also an Actions menu with the same shortcuts as the previous screen.

How can I manage my subdomains?

What are subdomains?

One of the most useful properties of domains is the ability to use subdomains. A subdomain uses a prefix in conjunction with the domain name. For example, if your domain is example.com, you can create the subdomain blog.example.com and host your blog there. This way, you can have two separate sites sharing the same domain name.

Alternatively, if you have multiple users on your domain, you can create a subdomain for each one. For example, if you were a church, you could create a subdomain for each pastor and allow them to each have their own blog or website, all of which would tie in with your domain. For example, if your domain was example.church, you could have the following websites, all independent of each other.

  • example.church
  • pastorbob.example.church
  • pastordan.example.church

And they are not only for websites. There is no end to the number of web-based services that you can use subdomains for, from message boards and forums to custom-built apps.

How can I create a subdomain?

Step 1: Go to: https://manage.christianwebhost.com/ or click the "Login" button located at the top right of our website. Unless you change them, your login details are the email address and password used when the account was created.

Step 2: Once logged in, click the Domains block to access your domain manager. 

Step 3: Click the Subdomains app to add a new subdomain. 

Step 4: To create a subdomain, simply enter the prefix in the Subdomain field and then select the domain from the Domain drop-down.

Step 5: Once you select the domain, the Document Root field will auto-populate; however, you can enter a different folder here if you prefer.

  • Subdomain: This is the prefix for your new subdomain (e.g., blog.example.com). Once you click any of the other two fields, they will both auto-populate.
  • Domain: Select the root domain from the drop-down list. Your primary domain will be selected by default. If you have any Addon domains set up, you can choose one of those as well.
  • Document Root: This is the folder where the website files will be stored. It will auto-populate as a subdirectory of the root domain’s document root (public_html), named the prefix entered in the Subdomain field. This folder will be named the full subdomain by default, but you can set this when setting up your subdomain.

Step 6: Once satisfied with your entries, click the Create button. This will create the web folder for your new subdomain, along with the necessary DNS entries. 

  • If you use a third-party DNS provider, you will need to add an A record for the subdomain with them. You can go to your Zone Editor to see what this record needs to be.

How can I modify a subdomain?

Step 1: Go to: https://manage.christianwebhost.com/ or click the "Login" button located at the top right of our website. Unless you change them, your login details are the email address and password used when the account was created.

Step 2: Once logged in, click the Domains block to access the My Domains area.

Step 3: Click the Subdomains app to manage an existing subdomain. 

Step 4: Here, you will see a list of all your current subdomains, allowing you to make the desired updates.

  • Subdomain: This is the name of the subdomain.
  • Document Root: This is the folder where the website files are stored. You can edit this path by clicking the pencil icon.
  • Redirection: This shows where the subdomain is being redirected to, if any.
  • Actions
    • Remove: This will delete the subdomain.
    • Manage Redirection: This will allow you to update the subdomain redirect.

How can I manage my addon domains?

Addon domains allow you to control multiple domains from a single cPanel account, which in turn allows you to manage all your websites and emails from one place. This also means you do not need to pay for a separate hosting account for each domain.

The number of domains you can manage from your cPanel depends on the package you currently have. You can view this information in the Statistics panel, located in the right column of your cPanel.

To manage your addon domains, follow these steps:

Step 1: Go to: https://manage.christianwebhost.com/ or click the "Login" button located at the top right of our website. Unless you change them, your login details are the email address and password used when the account was created.

Step 2: Once logged in, click the Domains block to access the My Domains area.

Step 3: Click the Addon Domains app to manage your addon domains.

Create an Addon Domain

You can create a new Addon domain by entering the domain name in the New Domain Name field. Once you click any of the other fields, they will auto-populate with a subdomain of your primary domain and a Document Root for your site files.

  • New Domain Name: This is the domain name that you are adding. Note: Most servers will not allow you to add the domain unless the nameservers are already pointing to the server's nameservers.
  • Subdomain: The cPanel system creates a subdomain of your primary domain for your Addon domain. It can be left at its default setting and is used by the cPanel back end; it is required, but you should not need to use it.
  • Document Root: This is the folder where the website files for this domain will be stored. You can update this later if required.

Once you create the Addon domain, the system will create a zone file for the domain with all the default records. If you need to update these records, you can do this from your Zone Editor.

By default, an Addon domain’s public folder will be created as a subdirectory of your primary account’s public_html (document root) directory. The name of this subdirectory will be the domain name.

Modify Addon Domain

You will also see a list of all your current Addon domains. From here, you can modify some aspects of your existing Addon domains.

  • Addon domain: This is the name of the Addon domain and cannot be modified.
  • Document Root: This is the folder in which the website files are stored. You can edit this path by clicking the pencil icon.
  • Subdomain: This is the name of the subdomain created for your Addon domain and cannot be modified.
  • Redirection: This indicates where the subdomain is being redirected to, if applicable.
  • Actions
    • Remove: This will delete the Addon domain.
    • Manage Redirection: This will allow you to update the Addon domain redirect.

If you have any further questions, please ask to speak with a live customer service specialist or email support@christianwebhost.com for further assistance.